For businesses

Help for businesses

Straight answers about claiming a listing, signing in, changing your details, getting reviews, and what the Checked badge does and does not cover.

How do I get listed?

Claim a listing. It is free, there is no card, and it stays free. We run five automatic checks and most businesses are live in under two minutes. If a check cannot be completed automatically, a person reviews it and your dashboard tells you exactly what to send.

How do I sign in?

There is no password. Go to the sign-in page, type the email address on your listing, and we send you a link. Click it and you are in. The link works once and expires after twenty minutes.

If nothing arrives, check the junk folder first. If it still is not there, the address on your listing is probably an older one. Claim the listing again and we will verify you against the license record instead.

What can I change myself?

Your phone number, website, short description, long description, the answers on your profile, project stories, photos, video, booking link and the cities you serve. You change them yourself and the public page updates within about fifteen minutes.

What can I not change?

The Checked badge, what it covers, and when it expires. Any award. Any review. Your plan, beyond buying or cancelling it yourself.

Those come from verification and from homeowner votes. Nobody here can switch them on for you, and asking will not change the answer. That is deliberate: paying starts the check, only passing earns the badge, and the badge is only worth having because a homeowner knows that.

Why did my badge go back into review?

Because you changed your phone number or your website. The badge said we had confirmed a particular number and site. Change them and that statement is no longer true, so the check runs again. Nothing else about your listing is affected and you stay published throughout.

Do you sell my details as a lead?

No, and we do not take a cut of your job. When a homeowner describes a project, we email a shortlist to the homeowner. You do not learn the request exists until they pick you. That costs us revenue the other directories collect, and it is the reason homeowners trust the list.

What does paying actually buy?

Visibility and depth, never credibility. Showcase appears first (labeled Featured), then Visible, then free listings, each sorted by relevance. Paid plans also unlock the long description, answers, project stories, photos, phone, website, video and a booking button. A free listing can still win an award.

How do I cancel?

From your own dashboard, in one click, without talking to anyone. Cancelling drops you to the free tier. The free listing is never removed, and nothing you wrote is deleted.

Will someone call me to upsell?

No. There are no sales calls and no account managers. If somebody phones claiming to be us about upgrading your listing, it is not us. Everything we charge for is on the pricing page.